PRIVACY POLICY

Effective Date: April 23, 2026
Company Name: GILL REFRIGERATION LTD
Website: gillrefrigeration.co
Email: contact@gillrefrigeration.co

1. Introduction

GILL REFRIGERATION LTD (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We may collect the following data:

  • Name
  • Phone number
  • Email address
  • Address (if provided for service requests)
  • Any information submitted via contact forms
  • Technical data (IP address, browser type, device info)

3. How We Use Your Information

We use your data to:

  • Respond to enquiries
  • Provide repair services
  • Schedule appointments
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Consent (when you submit forms)
  • Contractual necessity (to provide services)
  • Legitimate interest (to improve services and prevent fraud)

5. Data Sharing

We do not sell your personal data.

We may share your data with:

  • Service providers (hosting, analytics)
  • Legal authorities if required by law

6. Data Retention

We retain personal data only as long as necessary:

  • Enquiries: up to 12 months
  • Service records: up to 6 years (for legal/accounting purposes)

7. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, email: contact@gillrefrigeration.co

8. Data Security

We implement appropriate technical and organisational measures to protect your data.

9. Third-Party Services

We may use third-party tools such as:

  • Google Analytics
  • Google Ads

These services may collect anonymised usage data.

10. Cookies

For details, see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact

GILL REFRIGERATION LTD
Email: contact@gillrefrigeration.co
Website: gillrefrigeration.co

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